I asked five questions to John P. Davis, author of the book “How to Get a Sales Job.”
It is a short practical book that will give you confidence to do well in your next sales job interview.
Here is what you can do if you want to make a lot of money in sales and have financial freedom:
1) Read this blog post.
2) Purchase John P. Davis's book (if you have time).
3) Get my two session coaching for $300 and save time. (I can save you a lot of time and increase your chances of getting a sales job.)
If you have any questions, please fill out the form below. Or contact me at 732-847-9877 or send me an email at firstname.lastname@example.org.
When someone wants to switch to a sales job, what kind of questions should one be asking to know whether one is cut out for sales?
Perfect question to start. I highlight a lot of this in the first chapter of my book because it’s so common for candidates. Two types of questions come to mind.
The first type relates to your compensation. Are you willing to take a pay cut in your base? Do you understand how the commission will work? Do you think you can outperform your peers? Are you willing to start at the entry-level and work your way up?
When answering these positively, you start to feel confident that you can make a successful shift into sales. But that’s also when the fear kicks in. You start to wonder why you’d put yourself through such a significant change. You contemplate risk and reward. It’s a lot to digest on your own and difficult to make your decision based on money alone… which brings us to the next type of question.
The second type of question is related to your quality of life. Are you done with a 9-5? Do you want to work from home? How cool would it be to take customers to sporting events? Do you want to make your own schedule? Are you tired of working holidays?
I found that the quality-of-life questions drove me into sales more than the compensation. Yes, I wanted to make more money, but I wanted a change of pace. I was done with the office, rush hours, and routine. I saw sales as an overall better lifestyle. This dynamic alleviated my fear of pursuing sales because I saw certain rewards outside of pay. The life of a sales professional is unlike any office job out there. It’s hard to resist. Ask yourself these types of questions and see if you’re ready for sales.
When someone is interested in making the switch to sales, how should one answer the lack of sales experience?
Too many candidates dwell on their own lack of sales experience. They cite it as a reason for not getting into sales, and it’s the first thing an interviewer will dig into. However…
Everyone has sales experience. This is the first thing that I teach my clients. Some experience is more obvious than others, but it just takes a bit of critical thinking to figure it out for yourself.
Hiring managers are looking for people who have prospected a target group of people, set up a series of meetings, presented pricing, and negotiated contracts. That’s it. If you sold magazines door to door in middle school, you have sales experience. If you run the front desk of a gym, you have sales experience. If you drove for Uber, you have sales experience.
Take your time to identify your own experiences. After that, it’s your job (and your job alone) to convince a sales manager that this experience is transferable. The best way to do this is to stress your ability to learn and your coachability. If you convince someone you have even minimal sales experience and that you’re coachable, you’re halfway home.
One thing I’ll say is this – do not ever let someone tell you that you have no sales experience. I was told in an early interview that I’d never sell anything. I did not let that stop me. It was just an inexperienced manager looking for a rep in the late stages of their career instead of a younger and more eager rep to coach.
Do you recommend that if someone wants to work in sales, don’t apply for a job but instead make a cold call or use LinkedIn as if prospecting? Should one show how they would sell by the way they interview from prospecting to close?
I talk about this a lot in my book. There is a full chapter on preferred Contact Methods. This is so important, especially if you want to work for a top-notch sales manager. The best sales managers want to see you in action. They will not read the applications that come in through the company’s website. This is like if you’re trying to sell something to Apple and you fill out a “Vendor Inquiry” form on Apple’s website. You’ll never hear back. Instead, choose the path of action.
Demonstrate that you can reach out cold. Demonstrate that you can earn, book and set up a formal meeting. Demonstrate your phone skills and email etiquette. Demonstrate a close. All of this can be done by using LinkedIn, email, and the phone. Relying on a website application may get you an interview or two, but they’ll mostly be with the lethargic sales manager who is looking for a candidate at a good company as opposed to a candidate with a willingness to hunt for new business.
I prefer action overreaction all day, every day.
If you run a word cloud generator of what the salesperson says in a job interview (both phone and in-person), what five words should show up as having the highest weight?
Customer Relationship, Hunter, Motivated, Hungry, Quota.
These five words pop up most. Everyone that I interview talks about how good they are at maintaining customer relationships. This is an interesting point because I don’t care as much for how good you are with customers… I care about how good you are at finding prospective customers. There’s a big difference.
Hunter, motivated, hungry… everyone says these in an interview. The problem is that they just repeat them over and over again. Actions speak louder than words. I once had a cold call from a candidate who asked me within 5 minutes if I’d accept an in-person interview. That same candidate tried to close me for the job in the next 5 minutes over the phone. The whole conversation lasted 10 minutes, and I almost hired him. I ended up hiring him later, but the thing is – he didn’t have to stress that he was a hungry, motivated hunter. He demonstrated it to me. Demonstrate these things. Don’t just say them out loud.
Quota: Everyone tells me they are over quota or crushed their quota. That is great. Some people talk about it too much. There is a lot to say about quota… if you’re smashing it, why are you leaving? If you are way under quota, why bring it up? My advice on quota is twofold - always tell the truth and get specific.
I’ve interviewed reps at 200% of quota who had 1 deal that their manager gave to them when they joined the company. It would happen with or without them. I’ve also interviewed reps at 50% of quota who did 15 transactions on their own from start to finish. This is more impressive in my mind. So just tell the truth and be specific about your sales activity related to quota and less specific about the percentage itself.
Bank of America is no longer requiring broker trainees to make cold calls which have been a fundamental part of a sales job in the past. The reason for this change at BofA is that no one picks up the phone anymore. So what prospecting skills do salespeople need today to succeed?
What have you found to be the most effective way to prospect today?
Sales reps don’t call people.
They get nervous, they hate it, they think people don’t answer, they don’t know what to say, they post articles on LinkedIn. There are 50 other reasons why reps don’t call people. I hear it all day long. Sales reps just don’t call people anymore. The worst reason is that they “have too many deals in play.” The majority of them use this as an excuse not to cold call.
So Bank of America is technically correct. No one picks up the phone anymore. But it’s the sales reps who are at fault, not the prospects.
There is no secret sauce here. Prospects still pick up the phone so you still need to call people. Use email as a tool to bring attention to your call. Use LinkedIn to do the same. Use marketing where necessary. But pick up the phone. It works. In an emergency, would you send an email? No, you’d call. My quota is always an emergency, so I call.
I will leave you a few key points on cold calling.
· Emails can be forwarded around the company, so be careful about sending the wrong message.
· Cold calls cannot be forwarded, so it’s okay to mess up.
· You get more and better information when calling versus emailing.
· People like to talk on the phone.
Job Interview Coaching
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